Privacy Policy & POPIA Compliance

The Cosmetic, Toiletry and Fragrance Association of South Africa ("CTFA", "we", "our") is committed to protecting your personal information and complying with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

We collect information provided directly by you when you apply for membership, request Certificates of Free Sale, submit artwork for review, register for events, or contact our secretariat. This includes company names, VAT numbers, contact person names, email addresses, phone numbers, and physical business addresses.

2. Purpose of Processing

Your personal information is used solely to provide member services, process export documentation, communicate regulatory circulars, administer committee participation, and issue invoices. We never sell or license personal data to third-party commercial marketing firms.

3. Data Security

We maintain rigorous technical, physical, and administrative safeguards to protect your personal information from unauthorized access, loss, destruction, or disclosure.

4. Contact Our Information Officer

If you have any questions or wish to exercise your rights under POPIA, please contact our Information Officer at: info@ctfa.co.za.